Terms and Conditions


The websites www.fixfactory.ie, www.fixfactory.co.uk, and www.fixfactory.eu represent the online presence of ETAG Fixings Ltd. Etag Fixings Ltd provides the websites to you on the basis of the following terms and conditions ("Terms and Conditions"). By accessing any page on this FixFactory Website, you agree to be bound by these Terms and Conditions. These Terms and Conditions may be updated by ETAG Fixings from time to time by posting the updated Terms and Conditions without prior separate notification to you. You should check the Terms and Conditions each time you access the ETAG Fixings Website to check for updates.

FixFactory Website

You will be able to obtain information about certain ETAG Fixings products and services on this FixFactory Website and you may also submit queries to ETAG Fixings to receive more information.


Delivery policy

We deliver anywhere in Ireland by the next business day.

If you would like your order to be delivered by noon the next day your order must be placed before 3pm to ensure this delivery time allocation. There is an additional charge for this which is outlined below.

National (all island) coverage

We have delivery options with several national courier firms and that means we can get your orders to wherever you need them, overnight. 98.5% of orders can be with you by the next day..


National delivery charges

Fix Factory delivery charges are as follows;

·   All orders below €75 + vat are subject to a delivery charge of €7.50 + vat.

·   All orders above €75 + vat are sent with free delivery


Products subject to differing carriage charges

On the website we have mentioned in the product descriptions which products could be subject to differing carriage charges


·   Excluded products include any materials longer than 2.4m in length and any powder / liquid material weighting more than 20kg

·   Excluded items are subject to volume reductions and possible palletised carriage charges



The FixFactory Website and any support are provided to you at no charge and are for your commercial use. Any support provided to you is for information purposes only. ETAG Fixings reserves the right to make changes to the FixFactory Website; or not reply to any queries; or not provide any support in connection with the ETAG Fixings Website.

ETAG Fixings does not wish to receive confidential or proprietary information from you via the ETAG Fixings Website. Subject to ETAG Fixings obligation under the Privacy Policy please note that any information or material sent to ETAG Fixings via the FixFactory Website will be deemed to be not confidential. By sending ETAG Fixings any information or material, you grant ETAG Fixings an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute that material or information, and you also agree that ETAG Fixings is free to use any ideas, concepts, know-how or techniques that you send us for any purpose.

You undertake not to post to or send via this website any materials that are or could reasonably be construed as: (i) defamatory, libellous, obscene, offensive, abusive, liable to incite racial hatred, discriminatory or blasphemous; (ii) in breach of any obligation of confidence or privacy or any trade secret; (iii) infringing the proprietary rights of any third party or for which you have not obtained all necessary licences and/or approvals; or (iv) violating any other law.

You also agree not to transmit to or send via the website any materials which could reasonably be held to constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of any country or other competent authority, or infringe the rights of any third party enforceable in any part of the world.

ETAG Fixings reserves the right to remove any materials from the website where it reasonably suspects that such material is prohibited by this Section 3 or is otherwise inappropriate. Notwithstanding the foregoing, you acknowledge that ETAG Fixings has no control over content on the website provided by other users, neither does it purport to monitor the content of the website to ensure its accuracy, appropriateness or conformity with the principles outlined in these Terms and Conditions.

You must not link to the FixFactory Website other websites which are indecent or inappropriate, and you must forthwith remove any link if ETAG Fixings in its discretion so requests.

You agree to indemnify ETAG Fixings and ETAG Fixings affiliates against any claim, demand, loss or damage suffered as a result of breach of this Section 3.



ETAG Fixings hereby excludes all conditions, warranties, representations or other terms concerning the supply or purported supply of, failure to supply or delay in supplying any service in connection with the FixFactory Website or that the FixFactory Website is accurate, complete or up-to-date, which might but for this Section 4 have effect between ETAG Fixings and you, or would otherwise be implied into or incorporated into these Terms and Conditions or any collateral contract, whether by statute, common law or otherwise. You understand and agree that you are using the FixFactory Website at your sole risk and that ETAG Fixings does not warrant that the FixFactory Website will meet your requirements or that the FixFactory Website will be uninterrupted, error free or secure. Any content or services provided via the FixFactory Website or in connection with the FixFactoryWebsite by ETAG Fixings is done so on an "AS IS" and on an "AS AVAILABLE" basis and ETAG Fixings makes no representations or endorsement of any kind, whether express or implied, with respect to the ETAG Fixings Website for the content or services included in, or made available in connection with, this ETAG Fixings Website. ETAG Fixings reserves the right at its sole discretion, to amend or withdraw any content or services offered as part of the ETAG Fixings Website.



ETAG Fixings , any other party (whether or not involved in creating, producing, maintaining or delivering this ETAG Fixings Website), and any of ETAG Fixings group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party, (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise in connection with this ETAG Fixings Website in any way or in connection with the use, inability to use or the results of use of this ETAG Fixings Website, any websites linked to this ETAG Fixings Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this ETAG Fixings Website or your downloading of any material from this ETAG Fixings Website or any websites linked to this ETAG Fixings Website. This shall not affect your statutory rights.

Nothing in these Terms and Conditions shall exclude or limit ETAG Fixings 's liability for (i) death or personal injury caused by its negligence; (ii) fraud; or (iii) any liability which cannot be excluded or limited under applicable law.


Privacy Policy

If you choose to register on any part of this ETAG Fixings Website, you agree to provide ETAG Fixings with the accurate data as requested in the registration form. For details of our use and transfer of your personal data, please refer to this privacy policy.The information provided in a form or otherwise via the ETAG Fixings Website will be used by ETAG Fixings for the purpose of providing the services that you have requested by way of the ETAG Fixings Website.

From time to time ETAG Fixings, ETAG Fixings affiliates or agents might use this information for marketing purposes or to inform you about other products and services, which we think might be of interest for you. You can specify whether you wish to receive such information in the appropriate box in your registration form.

We are committed to protecting your privacy. Your personal data is held on a secure computer and manual files shall not be processed for any other purpose than those set out in this Privacy Policy. The server ETAG Fixings uses to store this information is accessible to authorised staff only, is further connected to the Internet through a firewall and is therefore not accessible to the public.
Small pieces of information known as cookies will be installed on your computer to collect statistical information including navigation paths, number of visits, returning customers and hits per page. The only personal information that a cookie can contain is information that you provide yourself. They cannot read data off your hard disk. We use these cookies to help us determine the usefulness of the information that we provide and to see how user-friendly our website is. ETAG Fixings does not share the information that it gathers from cookies with other non- ETAG Fixings entities or sell it to third parties. If you prefer not to receive cookies from our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse cookies by turning them off in your browser. You are required to have cookies turned on to enable you to use the ETAG Fixings Websites.


You have the right to access, correct, update, or delete your data by accessing the appropriate link to your profile or by submitting a request to sales@fixfactory.ie


We will only hold your personal information for the duration necessary to allow us to provide the services that you have requested or for any additional period as required by law.


This Privacy Policy may be amended by ETAG Fixings from time to time. We will notify you of any material changes affecting our use of our personal data.



You must not display or use in any manner FixFactory, ETAG Fixings or ETAG Fixings trademarks or logos without ETAG Fixings prior written permission.


Fix Factory Address:

If you would like to write to us our mailing address is as follows:

Fix Factory Ireland
c/c Etag fixings Ltd
Unit 19 Ashcourt,
Ashbourne Industrial Estate,
Ashbourne, Co.Meath

Telephone: 00 353 (1) 8357424
Fax: 00 353 (1) 8357429


Governing Law

These Terms and Conditions shall be governed by and construed in accordance with Irish law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Irish courts.



Copyright © ETAG Fixings . All rights reserved. It is strictly prohibited to copy, redistribute, republish or modify any materials or software contained on the Fix Factory Website or in subsequent support without the prior written consent of ETAG Fixings.